Privacy Policy

• During user registration on the application, we may collect registration information, including, but not limited to, user names, addresses, phone numbers, fax numbers, email addresses, gender, date and/or year of birth, and user preferences.
• In connection with communication, transactions, payment services, and other services availed through the application, we may collect account information, such as bank account numbers, billing and delivery information, credit/debit card numbers, expiration dates, and tracking information.
• Details of users’ activities on the application, such as types and specifications of goods, pricing, delivery information, dispute records, and communication in forums, may be collected as activities information.
• We collect browsing information, including IP addresses, browser software, operating systems, software and hardware attributes, pages viewed, number of sessions, and unique visitors, to enhance user experience and gather insights.
• When you download and use our mobile applications, we collect device information, operating system version, and device identifier.
• Clicks, scrolls, conversions, and drop-offs on our application(s), website, and service(s) are collected for real-time user journey analysis.

We use user data for various purposes:

• Verification of the user’s identity.
• Providing and administering service(s), assessing business needs, and responding to service requests.
• Facilitating communication, transactions, and user interactions on the application.
• Analytics, algorithm training, product enhancement, and customization.
• Sending promotional communications, push notifications, and updates.
• Transaction facilitation between users.
• Preventing misuse of services and responding to violations.
• Collecting subscription fees based on the contract.
• Disclosures required for legal obligations and investigations.
• Live tracking of orders and delivery agents.

• User Data may be disclosed to service providers to facilitate services.
• Affiliated companies and designated service providers may receive user data.
• User data may be disclosed to professional advisers, law enforcement, insurers, and regulatory bodies.
• User data is accessible to Click Pe Shop employees, service providers, and third parties as specified.
• Voluntary information uploaded becomes publicly available on the platform.
• Sharing with third parties, banks, vendors, and financial institutions for product/service offers.
• Business mergers or acquisitions may involve user data transfer.
• Third-party relationships may offer different products and services governed by their privacy policies.
• User data may be shared during corporate changes.

• Cookies and similar technologies are used for analyzing trends, administering the application, and gathering demographic information. Users can control cookies at the browser level. Automatic data collection is used for analytics and reporting.

• Appropriate technical and organizational measures are employed to protect user data, although no data transmission is entirely secure.

• Service-related announcements and notifications are sent to customers.

DATA RETENTION POLICY:

We retain user data for a period of 12 months or as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Information related to user accounts, transactions, and activities on the application will be retained for 12 months following the termination of the user’s relationship with Click Pe Shop, or as needed to comply with legal, regulatory, or contractual obligations. After this period, we will take steps to delete or anonymize the data in a secure manner, ensuring that any personally identifiable information is irreversibly removed.

• Changes to the Privacy Policy are communicated through postings on the application. Continued use implies acceptance of updated terms.